ServBridge SmarterHands service is referred to as a technical support system where engineers/technicians stationed on-site can do immediate response to problems that may arise within your server or data center.
It is beneficial to have someone or team on-hand that can respond immediately to address problems that might occur with your data center, servers & any other IT related.
The advantage Smarterhands engineers have over the traditional engineers is that they can handle almost all tasks & requests related to the colocation/data center equipment virtually. It is possible because Smarterhands involves the communication between on-site staff & remote technical assistance staff that specialize in different categories, which support staff receive instructions from certified engineers & project manager to troubleshoot advanced issues
Benefit of ServBridge SmarterHands
Here are three advantages to start maximizing the potential of your company now.
- Faster Response Times – Having an engineering staff on standby can greatly reduce the frequency of server downtimes and service interruptions that your business may experience. With SmarterHands, you have peace of mind that all technical issues can be resolved as fast as possible.
- Improved Data Security – SmarterHands services can help protect your data by performing regular maintenance checks and data backups. Your business can greatly benefit from being protected from disastrous shutdowns that could take your company days or even weeks to recover from.
- Higher Productivity & Cost-effective – With reduced downtimes and higher reliability on the performance of collocation equipment, your business can now operate with more efficiency. Our data center technical engineers are on call every day. Clients can respond more quickly to emergencies, reduce travel costs to and from the data center, improve up-time, and reduce the cost of infrastructure management and maintenance
This is where ServBridge SmarterHands could help & assist your business. As a global IT system integrator & networks, we have professional yet reliable IT engineers available in major regions to work with on whichever tasks need to be fulfilled and provides a cost-effective approach for delivering responsive field support. Aside from being versatile and highly reliable, ServBridge SmarterHands services are also less expensive to maintain since these qualified data center technicians are capable of performing a number of tasks instantly and with accuracy.
Do you have projects whereby there is a shortage of engineering or IT resources to help you implement in Singapore and in other parts of the world?
Are you actively looking for partners to help you deliver and implement projects not just in Singapore, but also in over 120 countries?
If you have a “YES” to any of the above questions, or if you do face limited on-site support during this pandemic period where there are many lockdowns in various countries, our SmarterHands services with a large pool of IT engineers are available in major regions to work with you and you’re with a cost-effective approach to deliver highly responsive field support.